Returns & Exchanges
At First MFG Co., we stand behind the quality of our leather and apparel, offering a hassle-free 30-day return and exchange window for all unworn items with original tags. We want to ensure you find the perfect fit and style for your ride, so we make the transition back to us as smooth as possible.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely package your gear.
- 3.Drop Off Package
Affix the label to your box and drop it off at any authorized carrier location, ensuring all original hangtags and packaging are included.
- 4.Inspection and Refund
Our team will inspect the item upon arrival; once cleared, we will process your refund to the original payment method or ship out your new exchange item within 3-5 business days.
